Contact information

CONTACT INFORMATION

Thank you for shopping with Orlend Shop. We're here to help and are committed to providing excellent customer support.

CUSTOMER SUPPORT

If you have any questions about your order, shipping, returns, refunds, or any of our products, please contact us using the details below.

Email: support@orlendshop.com

We aim to respond to all customer inquiries within 1–2 business days.

SUPPORT HOURS

Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)

Please note that response times may be slightly longer during weekends, public holidays, or periods of high demand.

ORDER ASSISTANCE

When contacting us regarding an order, please include:

• Your full name
• Your order number
• A brief description of your inquiry

Providing this information will help us assist you more efficiently.

RETURNS AND REFUNDS

For returns, refunds, or damaged items, please contact us before sending any products back. We will provide the appropriate return instructions if your request is approved.

BUSINESS INFORMATION

Store Name: Orlend Shop

Customer Support Email: support@orlendshop.com

We appreciate your business and look forward to assisting you.